Terms and Conditions


Last updated: September 28, 2026

Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions InterpretationThe words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Company (referred to as either "the Company", "We", "Us" or "Our" in these Terms and Conditions) refers to Anomaly Consulting.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Service means analytical and consulting services related to anomalous phenomena, including written consultations, pattern analysis, and comparative research/
Terms and Conditions (also referred to as "Terms") means these Terms and Conditions, including any documents expressly incorporated by reference, which govern Your access to and use of the Service and form the entire agreement between You and the Company regarding the Service. These Terms and Conditions..
Third-Party Social Media Service means any services or content (including data, information, products or services) provided by a third party that is displayed, included, made available, or linked to through the Service.
Website refers to Anomaly Consulting, accessible from http://www.rationalanomaly.com
Client, You, or Your means any person who accesses the Website, submits an intake form, or purchases services or digital products.
Digital Products means downloadable PDF checklists, guides, toolkits, and similar materials.
Intake Form means the form through which you submit your case for preliminary review.
AcknowledgmentThese are the Terms and Conditions governing the use of this Service and the agreement between You and Us. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions.
Eligibility
Our Services are available only to individuals who are at least 18 years of age and have the legal capacity to enter into a binding agreement. By using the Website, you represent and warrant that you meet these requirements.
By accessing the Website, submitting an intake form, or purchasing any service or digital product, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.
Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
Links from a Third-Party Social Media Service
The Service may display, include, make available, or link to content or services provided by a Third-Party Social Media Service. A Third-Party Social Media Service is not owned or controlled by the Company, and the Company does not endorse or assume responsibility for any Third-Party Social Media Service.
You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your access to or use of any Third-Party Social Media Service, including any content, goods, or services made available through them. Your use of any Third-Party Social Media Service is governed by that Third-Party Social Media Service's terms and privacy policies.
Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or emotional distress, arising out of or related to your use of the Website or Services.
The Company’s total liability for any claim arising from the Services shall not exceed the amount you paid for the specific Service giving rise to the claim.
Nothing in these Terms limits any statutory rights you may have as a consumer under the laws of your country of residence.
Services

1. Nature of Services
The Company provides analytical and consulting services related to the study of anomalous phenomena. These services include, but are not limited to, written consultations based on the information you provide, pattern analysis and comparative research based on an internal archive of anonymized case reports, Digital Products designed to help you conduct your own preliminary investigation.All services are provided for informational, research, and personal insight purposes only.
2. Scope of Services
Services are offered in defined packages (Basic, Standard, Extended). The specific deliverables, turnaround times, and communication formats (email or video call) are described on the Services page of our website. The Company reserves the right to modify the content of packages, provided that such changes do not materially reduce the value of the service already purchased.
3. No Professional Advice
The services provided are not a substitute for professional advice, including but not limited to medical, psychological, psychiatric, legal, or financial advice. The Company does not diagnose conditions, prescribe treatments, or provide binding recommendations. Clients are solely responsible for their decisions and actions based on the information received.
4. No Guarantee of Results
The Company does not guarantee specific outcomes, findings, or emotional results. Analysis is based on the information provided by the client and the Company’s internal methodology. The client acknowledges that results may vary and that some cases may remain unexplained.
5. Client Responsibilities
The client agrees to provide accurate, truthful, and complete information. The quality of the analysis depends on the accuracy of the details provided. The client is responsible for ensuring they have the legal right to share any third-party information included in their submission.
6. Digital Products (PDF Materials)
Digital products (PDF checklists, guides, and toolkits) are delivered electronically immediately after payment. Due to the nature of digital content, all sales of digital products are final. By purchasing a digital product, the client expressly consents to the immediate delivery of the content and acknowledges that the right of withdrawal (where applicable under EU consumer law) is waived.
7. Modification of Services
The Company reserves the right to modify, suspend, or discontinue any service or package at any time. Existing orders will be honoured according to the terms in effect at the time of purchase.

Provision of Services

Preliminary Review
Before any Service is provided, you must submit an Intake Form describing your situation. The Company will review your submission and determine, in its sole discretion, whether it can take on your case. The Company reserves the right to decline any case without providing a reason.
Approval and Payment
If the Company agrees to take your case, you will receive an email with the recommended package and a payment link. Payment must be made in full before the Service begins, unless otherwise agreed in writing.
Communication
Depending on the package selected, communication may take place via email or a short video call. The Company will respond within the timeframe specified on the Services page, typically 24-48 hours for basic consultations.
Deliverables
The Company will provide the deliverables described in the selected package. Written reports are provided in electronic format. The Company does not guarantee any specific outcome, finding, or emotional result.
No On-Site Visits
The Company does not provide on-site visits, home investigations, or physical presence at any location. All Services are provided remotely.
No Forensic Media Analysis
Unless expressly stated otherwise, the Company does not provide technical forensic analysis of video, audio, or image files. The Services are based on written or verbal descriptions provided by the Client.
No Professional Advice
The Services are not a substitute for professional advice, including but not limited to medical, psychological, psychiatric, legal, or financial advice. The Company does not diagnose conditions, prescribe treatments, or provide binding recommendations.
You are solely responsible for your decisions and actions based on the information received. If you are experiencing a medical or mental health emergency, please contact a qualified professional or emergency services immediately.
No Guarantee of Results
The Company does not guarantee specific outcomes, findings, or emotional results. Analysis is based on the information provided by the Client and the Company’s internal methodology. You acknowledge that results may vary and that some cases may remain unexplained.
Client Responsibilities
You agree to:
  Provide accurate, truthful, and complete information.
  Ensure you have the legal right to share any third-party information included in your submission.
  Use the Services for lawful purposes only.
Not rely solely on the Company’s analysis for any major life decision.
Payment Terms
  All prices are listed on the Website and are subject to change without notice.
  Prices may be displayed in different currencies depending on your region.
  Payment must be made through the payment methods available on the Website.
  The Company is not responsible for any fees charged by your bank or payment provider.
  Chargebacks or payment disputes may result in suspension of Services.

Digital Products and Refund Policy
Digital ProductsDigital Products are delivered electronically immediately after payment. Due to the nature of digital content, all sales of Digital Products are final and non-refundable.
By purchasing a Digital Product, you expressly consent to immediate delivery and acknowledge that you waive any right of withdrawal that may otherwise apply under the consumer laws of your country of residence.
Consultations
Consultation fees are non-refundable once the Service has begun. If you cancel before the Service begins, the Company may, at its sole discretion, offer a refund or credit.
RefusalsIf the Company declines your case after payment, you will receive a full refund.
Intellectual Property
All content on the Website, including text, graphics, logos, methodologies, reports, and Digital Products, is the property of the Company and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, resell, or create derivative works from any content without the Company’s prior written consent.
Confidentiality and Data Protection
The Company processes personal data in accordance with its Privacy Policy and applicable data protection laws, including the GDPR for clients in the European Union.
  Your personal data will be used only to provide the Services and communicate with you.
  The Company will not sell or rent your personal data to third parties.
  You may request access, correction, or deletion of your personal data by contacting us at rationalanomaly@yahoo.com
For more details, please see our Privacy Policy.
Indemnification
You agree to indemnify and hold harmless the Company from any claims, damages, liabilities, and expenses arising from your violation of these Terms or your misuse of the Services.
Modifications
The Company reserves the right to modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
Governing Law and Dispute Resolution
These Terms shall be governed by the laws of Russia, without regard to its conflict of law principles.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
If no resolution is reached, disputes shall be subject to the exclusive jurisdiction of the courts of Russia, unless mandatory consumer protection laws in your country of residence provide otherwise.
Your use of the Website may also be subject to other local, state, national, or international laws. Nothing in these Terms limits your statutory rights as a consumer under the laws of your country of residence.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
Email: rationalanomaly@yahoo.com
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